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Cancellation and Refund Policy

We understand that circumstances may arise where you need to cancel your subscription or request a refund for our software product. Below, we outline our policies regarding cancellations and refunds:

1. Cancellation Policy:

  • a. Monthly Subscription: You may cancel your monthly subscription at any time, and your access to the software will remain active until the end of the current billing cycle. No further charges will be incurred after cancellation.
  • b. Annual Subscription: For annual subscriptions, you may cancel within the first 30 days of the subscription term for a full refund. After the initial 30-day period, cancellations will not result in a refund, but your access to the software will remain active until the end of the subscription term.

2. Refund Policy:

  • a. Technical Issues: If you encounter technical issues that prevent you from using the software effectively, please contact our support team for assistance. If we are unable to resolve the issue within a reasonable timeframe and it significantly affects the functionality of the software, you may be eligible for a refund.
  • b. Dissatisfaction: If you are dissatisfied with the software for any reason, you may request a refund within 30 days of the initial purchase date. Refund requests made after this period will not be honored.
  • c. Unused Portions: No refunds will be provided for unused portions of a subscription term. Refunds will only be issued for the remaining unused portion of an annual subscription if the cancellation occurs within the first 30 days of the subscription term.

3. Refund Process:

  • a. To request a cancellation and refund, please contact our support team at [support@revcatalyst.in] with your request and relevant details, including your order number and reason for cancellation.
  • b. Refunds will be issued to the original payment method used for the purchase within 7-10 business days of the approval of the refund request.

4. Exceptions:

Our cancellation and refund policy may not apply in cases where the software has been abused, misused, or modified in any way that violates our terms of service.

5. Changes to Policy:

We reserve the right to modify or update this cancellation and refund policy at any time. Any changes will be effective immediately upon posting on our website or notifying users via email.
By using our software, you agree to abide by the terms outlined in this cancellation and refund policy. If you have any questions or concerns, please don’t hesitate to contact us.
RevCatalyst Technologies Private Limited.

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